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Dead Ringers
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Dead Ringers: How Outsourcing Is Changing the Way Indians Understand Themselves

Shehzad Nadeem

Abstract

In the Indian outsourcing industry, employees are expected to be “dead ringers” for the more expensive American workers they have replaced—complete with Westernized names, accents, habits, and lifestyles that are organized around a foreign culture in a distant time zone. This book chronicles the rise of a workforce for whom mimicry is a job requirement and a passion. In the process, it reveals the complications of hybrid lives and presents a vivid portrait of a workplace where globalization carries as many downsides as advantages. The book suggests that the relatively high wages in the outsour ... More

Keywords: globalization, outsourcing, Indian workers, workplace, information economy, outsourcing industry, India

Bibliographic Information

Print publication date: 2011 Print ISBN-13: 9780691147871
Published to Princeton Scholarship Online: October 2017 DOI:10.23943/princeton/9780691147871.001.0001

Authors

Affiliations are at time of print publication.

Shehzad Nadeem, author
Lehman College