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Neeley, T. (2019-11-19). Five Years Post-Mandate. In The Language of Global Success: How a Common Tongue Transforms Multinational Organizations. : Princeton University Press. Retrieved 18 Sep. 2021, from https://princeton.universitypressscholarship.com/view/10.23943/princeton/9780691196121.001.0001/upso-9780691196121-chapter-007.