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More Than You Wanted to KnowThe Failure of Mandated Disclosure$
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Omri Ben-Shahar and Carl E. Schneider

Print publication date: 2014

Print ISBN-13: 9780691161709

Published to Princeton Scholarship Online: October 2017

DOI: 10.23943/princeton/9780691161709.001.0001

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The Quantity Question

The Quantity Question

Chapter 6 (p.94) The Quantity Question
More Than You Wanted to Know

Omri Ben-Shahar

Carl E. Schneider

Princeton University Press

This chapter defends decision aversion by showing how mandated disclosures are made yet more forbidding by the so-called quantity question and its two aspects: the overload problem and the accumulation problem. It first discusses the accumulation problem, which arises because disclosees are bombarded with many disclosures in many different areas. It then tells the story of a consumer—who read all the disclosures, fine print, notices, and warnings he met—and gives two other examples to illustrate how the accumulation problem is exacerbated by the need (on disclosurite principles) to examine various disclosures more than once. The chapter proceeds by explaining the meaning of overload and what causes the overload problem. It argues that overload is built into the goal of full disclosure of information about unfamiliar and complex decisions.

Keywords:   decision aversion, mandated disclosure, quantity question, overload problem, accumulation problem, overload, fine print, information disclosure, decisions

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