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Metrics at WorkJournalism and the Contested Meaning of Algorithms$
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Angele Christin

Print publication date: 2020

Print ISBN-13: 9780691175232

Published to Princeton Scholarship Online: January 2021

DOI: 10.23943/princeton/9780691175232.001.0001

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Introduction

Introduction

Chapter:
(p.1) Introduction
Source:
Metrics at Work
Author(s):

Angèle Christin

Publisher:
Princeton University Press
DOI:10.23943/princeton/9780691175232.003.0001

This chapter examines how the multiplication of digital metrics, analytics, and algorithms is reconfiguring work practices and professional identities. It focuses on the case of journalism, a field that has been profoundly changed by digital technologies. It describes modern newsrooms that use digital tools in the gathering, production, and diffusion of information on the web, from group chats to social media platforms and content management systems. The chapter also introduces a new market that emerged for “web analytics” or software programs that track the behaviour and preferences of internet users. It describes how editors and journalists are provided with a constant stream of data about their audience, receiving increasingly detailed information in real time about the number of visitors, comments, likes, and tweets that their articles attract.

Keywords:   digital metrics, analytics, algorithms, journalism, digital technologies, social media platforms, content management systems, web analytics

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